Thank you for shopping with Just the Kid from Dallas LLC.

Order Processing

Orders are processed within 3–7 business days, excluding weekends and holidays. During high-volume drops, preorders, or limited releases, processing times may be longer.

Preorders & Limited Releases

Preorder items are produced after the order is placed. Estimated shipping timelines are provided on the product page and are not guaranteed. Delays may occur due to production or shipping factors beyond our control.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and selected shipping method. Delivery times are estimates only and not guaranteed.

Once an order has shipped, we are not responsible for delays caused by the shipping carrier, weather, or other circumstances beyond our control.

Tracking Information

Once your order ships, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.

Lost, Stolen, or Delayed Packages

We are not responsible for lost, stolen, or delayed packages once they are in the possession of the shipping carrier. Customers are responsible for filing claims directly with the carrier.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Shipping Costs

Shipping costs are non-refundable, including for returned or refused packages.

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Local Pickup (Dallas Meetups)

We offer local pickup in Dallas, TX for select orders.

• Local pickup availability will be announced via email or social media

• Pickup location, date, and time will be provided after checkout

• Customers must present order confirmation at pickup

Orders not picked up within 7 days of the scheduled pickup date may be forfeited with no refund, unless prior arrangements are made.

Local pickup orders are final sale and subject to our Return & Refund Policy.